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S3Drive
Community / support / Desktop app does not start. Mac Os Sonoma
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Hello, I have a problem with your S3DRIVE application that I tried to use to access my bucket on Cubbit. I managed to install it on Mac Os Sonoma 14.5 and after the first launch and the related access to my bucket, I was able to upload a couple of files to run a test and everything went smoothly. The problem arose after I closed the application and tried to reopen it; there was no way to get it started. The classic rainbow wheel of the Mac warns me that the app is not responding. I tried a couple of times, but the app is unresponsive and a force quit is necessary. I also tried deleting the plist file, restarting the Mac, and reinstalling the app, but the result remains the same. The software won't start. Additionally, I want to mention that I use the Lulu firewall, but I have obviously accepted S3Drive connections, and in any case, I have tried with the firewall closed as well. Any help? Thanks
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Thanks for your report. I understand that you've managed to successfully start the app and then configure Cubbit. Are you using latest 1.9.0 version? Do you use .DMG release or App Store? Prior the problems with the app startup did you use mount feature or tried to setup Sync? Can you try deleting the: ~/Library/Preferences/com.s3.drive.file.explorer.storage.cloud.manager.plist but also ~/Library/Containers/com.s3.drive.file.explorer.storage.cloud.manager/Data (if exists)?
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I installed the software from the DMG downloaded yesterday from your website. Since I can't launch it, I couldn't tell you which version it is. I deleted the plist file, while the file "~/Library/Containers/com.s3.drive.file.explorer.storage.cloud.manager" (without the final data) is not present in the "Containers" folder but rather in the "Application Support" folder. I have tried deleting it, but the software still doesn't start.
12:17 PM
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I tried also the app store version without success
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Can you try installing .DMG release then start the app from terminal: /Applications/S3Drive.app/Contents/MacOS/S3Drive so perhaps we can get anything interesting from the output?
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Hi of course, below the terminal output: "Last login: Thu Jun 6 20:32:13 on console xxxxxxxxxxxxxxxx-iMac ~ % /Applications/S3Drive.app/Contents/MacOS/S3Drive [IMPORTANT:flutter/shell/platform/darwin/graphics/FlutterDarwinContextMetalSkia.mm(66)] Using the Skia rendering backend (Metal). flutter: Failed to init launchAppAtStartup. Unsupported operation: isEnabled flutter: sqflite warning You are changing sqflite default factory. Be aware of the potential side effects. Any library using sqflite will have this factory as the default for all operations. sqflite warning note: appStartMeasurement not available on this platform
11:22 AM
I forgot to say you that Im on hackintosh sonoma os 14.5
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We've released macOS pre-release of 1.9.1 with updated app engine, dependencies and couple other changes. It may or may not address the issue that you're experiencing, but it may be worth trying: https://github.com/s3drive/macos-app/releases/tag/1.9.1 Can you please give run it via: /Applications/S3Drive.app/Contents/MacOS/S3Drive and let me know the output? Thanks
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does not start
7:48 PM
.....-iMac ~ % /Applications/S3Drive.app/Contents/MacOS/S3Drive [IMPORTANT:flutter/shell/platform/darwin/graphics/FlutterDarwinContextMetalSkia.mm(66)] Using the Skia rendering backend (Metal). flutter: Failed to init launchAppAtStartup. Unsupported operation: isEnabled flutter: App version: 1.9.1 flutter: App config initialized flutter: preFutureInit() flutter: Initializing auth flutter: postFutureInit() flutter: sqflite warning You are changing sqflite default factory. Be aware of the potential side effects. Any library using sqflite will have this factory as the default for all operations. sqflite warning flutter: initState() flutter: postInitSystemTray() flutter: postInitSchemeUrlListener() note: appStartMeasurement not available on this platform zsh: terminated /Applications/S3Drive.app/Contents/MacOS/S3Drive
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I have no experience with Hackintosh, but in principle S3Drive does require 3D acceleration, is it possible that your GPU / drivers configuration has changed since last successfull S3Drive run?
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I don't know if I understood correctly, but if you are asking me whether I have changed any settings on the GPU since I started using the S3Drive app, my answer is no. I am not an expert on Hackintosh either (it was assembled for me). I installed the app a few days ago and it worked the first time I used it. Upon opening, it asked for the 'Access key', the 'Secret access key', etc., and I was able to access my bucket. I uploaded some files, then shut down the computer, and upon restarting, S3Drive no longer connected as I mentioned in my previous messages, even after trying various suggestions you provided. Today I tried reopening S3Drive and it asked for login/sign up. I registered, tried to access my bucket on Cubbit again, and was able to access and upload a test file. I logged out and then logged back in and for now, it is working. I don't know why. Maybe it needed my sign-up to work? I will do some tests in the coming days and if there are any problems, I will write to you again. In the meantime, thank you for your kindness and help
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Great news! Thanks for letting me know. Sign-in is an optional thing, in 1.9.1 we've improved app startup and reworked login screens to better direct users to managed account / storage (currently in beta).... but based on your logs above you've already had that version installed, so I am really not sure what went wrong. I am happy that it works now. If you have any issues or feedback on the app, don't hesitate to reach out.
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now not working😢 i dont undertsnd why sometime work and sometime no
8:36 AM
I re-installed the app and now works, but I'm sure later it will not work
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